Good effective credit management is vital to running a successful business. This course will show you how credit management can contribute to profit and that it is an area worth investing in.

Course Objectives

To give an understanding of the importance of credit management
Show that credit management starts right at the front end with good communication when customers are placing orders
Learn how a good credit policy with the right procedures can improve communications, stimulate cash flow and increase profit

Course Designed For

Anyone who wants to know about credit management and the positive effect it can have on a business.

Course Duration

One Day

Maximum Number of Delegates

 Eight

In-House Delivery Option Available

 Yes

How Credit Management Contributes to Profit

The cost of credit
The impact of bad debts
The importance of cash flow
The effect of overdue debt on profit

Credit Policy and Procedures

Its purpose
Its function
The primary objectives
Responsibilities
Purpose and operation of procedures

Managing the Credit Team

Staffing levels
Your main objective
Your common purpose
Setting targets
Measuring performance
Cash planning
Being cost effective
Heading for clear goals
Developing a rapport with sales and others
Creating a winning environment

Query Management

The cost and effect of too many queries
Communicating effectively to resolve queries
Minimising queries

Credit Management Health-check

Defining key areas you should have in place

£464.13 (£395 + VAT) per Delegate.

Discounts are available if 2 or more delegates from the same organisation attend the same course.

Please read 'How much does each course cost' on our FAQ's page for details.

This is a new course and consequently there are no testimonials at present.