The central role of every team leader/supervisor is to develop a motivated and committed team which gets results and achieves its goals and objectives and successful teams require clear direction and strong leadership. One of the key figures in every successful team is the team supervisor. The management and leadership skills this individual possesses has a profound influence on the motivation and commitment of the team and this in turn affects the results and objectives the team achieves.

This management and leadership skills for supervisors training course focuses on the essential skills and qualities for effective management and leadership, building successful teams and developing and managing a diversity of personalities.

Delegates will have the opportunity to consider practical and straightforward ways to lead, organise and motivate their team in order to achieve outstanding performance and results, learn how to develop staff using different management stylesand discuss recruitment, appraisal, delegation and motivation.

Course Objectives

Identify the key skills and characteristics of successful leaders and team managers.
Understand leadership styles and develop personal strategies for enhancing the effectiveness of your team.
Develop your team's strengths.
Understand how to manage different personalities and encourage mutual respect and co-operation from all team members.
Manage effective team meetings and briefings.
Carry out effective delegation and give constructive feedback.
Resolve conflict and deal with difficult people and situations confidently and positively.
Create and maintain an ongoing action plan for continuous improvement of the team and your individual management and leadership skills.

Course Designed For

Supervisors, team leaders and managers who are looking to provide clear direction and leadership to their team in order to ensure maximum effort, commitment and motivation in the achievement of team objectives.

Maximum Number of Delegates

Eight

In-House Delivery Option Available

Yes

The Art of Effective Team Management and Leadership

Understanding the role and characteristics of a successful leader
Recognising and reviewing your personal style of leadership
Assessing the key leadership skills

Building a Successful Team

Identifying the traits of an effective team
Understanding the stages of team development
Distinguishing team roles and responsibilities
Encouraging mutual respect and co-operation with your team
Handling conflict within the team and promoting co-operative behaviour

Motivating to Achieve Results

Setting a clear direction
Keeping the team on target
Providing support and recognition

Keeping Communication Channels Open

Type and frequency of communication
Team briefings and meetings

Enhancing Team Performance Through Training and Development

Developing the skills of individuals
Problem-solving and decision making within the team
Letting team members take greater responsibility - moving towards an empowering environment

Personal Development

Creating your personal development plan
Creating your team development plan

£395 + VAT per Delegate

Discounts are available if 2 or more delegates from the same organisation attend the same course.

Please read 'How much does each course cost' on our FAQ's page for details.

Very good course that has highlighted a number of issues for me in my current role. I have a lot of work to do to implement my findings, but when I have finished, I will be a lot more focused.

Senior Manager - European Telephony Services Provider

This course has provided me with an insight into management and highlighted that as a company we have various approaches to managing. We need a more consistent approach and I will be recommending all our managers attend this course.

National Sales Manager - UK Business Publisher

The course was brilliant. I didn't think I could learn so much that will impact on my performance. I will use everything I have learned. The training comes highly recommended.

Manager - UK Software Developer

I really enjoyed the course. It was very personal and easy to follow. I will use the pack we were given as a reference and will put what we learnt into practise. Thanks for making it an enjoyable day!

Manager - UK Internet Service Provider