This one-day course will give you an insight into the recruitment consultancy industry, it will save you time and moneyand improve recruitment results. Designed and delivered by an ex-consultant from the world's largest specialist recruitment consultancy, the course examines every aspect of the industry's operations and motives, therefore giving you an invaluable knowledge base for dealing with recruitment consultants.

Course Objectives

Limit your company's exposure to potentially high expenditure
Negotiate better ‘preferred supplier' agreements
Create more productive relationships with consultancies
Build robust frameworks from which to select consultancies

Course Designed For

This course is relevant for HR and Line Managers who have responsibility for managing recruitment consultancy relationships. If your company regularly replaces staff in high turnover roles, it is likely that they will need to use recruitment consultancies; understanding the ‘inside track' will be an invaluable tool for getting better results from them.

Maximum Number of Delegates

Eight

In-House Delivery Option Available

Yes - Please note this course is delivered on an in-house basis only for a minimum of 5 delegates

Understanding the Different Types of Consultancies

Types of recruitment consultancy
The services they offer
When and why would you use them?

Recruitment Technology, Resources and Capability

The database – how is it used and how should it be used?
Briefing candidates – identifying good and bad practice
Business development – how they develop their business and how this impacts upon you
Online and office networks – how they are used

The Motivations of Consultancies and Individual Consultants

What makes a Recruitment Consultant ‘tick'?
How are they managed and how does this affect their performance?
How are they remunerated and how does this affect their performance?
What are their revenue models and business needs?

Sorting the Good from the Bad

Stage 1 – over the phone
Stage 2 – the client meeting
Stage 3 - preferred supplier status

Negotiation and Development

Fees, negotiating and hidden costs – removing surprises and gaining advantage
‘Bad practice' and how to avoid it - stop problems before they happen
How do you gain and develop commitment and mutual benefit?

The New Laws What are they?

Who do they affect?
What do they mean?

Please note this course is delivered on an in-house basis only for a minimum of 5 delegates

An excellent course. We have 6 offices throughout the UK and deal with many different recruitment companies. As a result we had no policy for dealing with recruitment consultants. This course has given us what we needed and we now all deal with them in roughly the same manner.

The best part for us was understanding what recruitment consultants are looking for and has enabled us to deal with them with their motivation in mind. Consequently, we now get far more out of them , to our benefit.

HR Director - Construction and Facilities Management Group

Brilliant. Structured and planned with the needs of the delegates in mind.

HR Manager - Local Government Office