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How to Deal with Recruitment Consultants

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Please note that this course is only run on an in-house basis for a minimum of 5 delegates.

How to Deal with Recruitment Consultants - Course Outline

This one-day course will give you an insight into the recruitment consultancy industry, it will save you time, money and improve recruitment results. Designed and delivered by an ex-consultant from the world's largest specialist recruitment consultancy, the course examines every aspect of the industry's operations and motives, therefore giving you an invaluable knowledge base for dealing with recruitment consultants.

Course Objectives

Limit your company's exposure to potentially high expenditure
Negotiate better ‘preferred supplier' agreements
Create more productive relationships with consultancies
Build robust frameworks from which to select consultancies

Course Designed For

This course is relevant for HR and Line Managers who have responsibility for managing recruitment consultancy relationships. If your company regularly replaces staff in high turnover roles, it is likely that they will need to use recruitment consultancies; understanding the ‘inside track' will be an invaluable tool for getting better results from them.

Course Content

Understanding the Different Types of Consultancies

Types of recruitment consultancy
The services they offer
When and why would you use them?

Recruitment Technology, Resources and Capability

The database – how is it used and how should it be used?
Briefing candidates – identifying good and bad practice
Business development – how they develop their business and how this impacts upon you
Online and office networks – how they are used

The Motivations of Consultancies and Individual Consultants

What makes a Recruitment Consultant ‘tick'?
How are they managed and how does this affect their performance?
How are they remunerated and how does this affect their performance?
What are their revenue models and business needs?

Sorting the Good from the Bad

Stage 1 – over the phone
Stage 2 – the client meeting
Stage 3 - preferred supplier status

Negotiation and Development

Fees, negotiating and hidden costs – removing surprises and gaining advantage
‘Bad practice' and how to avoid it - stop problems before they happen
How do you gain and develop commitment and mutual benefit?

The New Laws

What are they?
Who do they affect?
What do they mean?



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