Frequently Asked Questions
How do I book a place on a course?
How many places can I book?
How much does each course cost?
How do I access free places on your course(s)?
Do you run courses for only one delegate?
Where are the courses held?
What if I would prefer to have the course at my office or locally?
What if I want my course tailored?
What if I can't find what I'm looking for on the web site?
When are the courses held?
What training is delivered on each course?
What does a training day(s) involve?
How do you conduct a training needs analysis?
Your web site mentions ‘free’ training needs analysis. What does this include?
Q. How do I book a place on a course?
A. By using the on-line booking form or by contacting us directly with your requirement.
Q. How many places can I book?
A. As many as you need, up to the maximum number for the course in which you are interested. Maximum numbers can be found on the pages that detail where and when a course will run. Alternatively, contact us directly with your requirement.
Q. How much does each course cost?
A. All costs are outlined on the 'Find out how much this course costs' page. If you have more than one delegate to book onto a course, we will offer a discount for the second and subsequent delegate, providing they attend the same course on the same date at the same location.
Q. How do I access free places on your course(s)?
A. When you put more than one delegate on an open or in-house course we will give you a discount for the additional delegates. As numbers increase we will start to offer you places free of charge.
Q. Do you run courses for only one delegate?
A. Yes we do.
Q. Where are the courses held?
A. Open courses are held at various locations throughout the UK namely; Birmingham, Leeds, London, Manchester, Milton Keynes and Nottingham.
Q. What if I would prefer to have the course at my office or locally?
A. If this is the case then we will come to you and deliver the course in-house which might be on your business premises or if you prefer it off-site, at a local venue. This is an option for all of our courses. Please let us know if you would prefer the course delivered in-house at the time of booking.
Q. What if I want my course tailored?
A. All in-house (bespoke) courses can be tailored to meet your training requirements precisely. Unless substantial development of the material is required, this is usually at no extra cost.
Q. What if I can't find what I'm looking for on the web site?
A. We will be happy to put a course together for you if it falls within our area of expertise. If it does not we will be honest and tell you so. Sometimes we can put you in touch with partner companies working in different areas, for example, health and safety.
Q. When are the courses held?
A. Scheduled dates for all open courses can be found by navigating to the course you are interested and selecting the relevant option on the page. If you have elected to have the course run in-house, please contact us and we will arrange a mutually convenient date.
Q. What training is delivered on each course?
A. We deliver exactly what is detailed in each course outline. To obtain a copy of the outline click the 'Printer Friendly Page' link at the bottom of the page.
Q. What does a training day(s) involve?
A. Most courses are based on PowerPoint presentations but are highly interactive and include a variety of discussions, exercises, questionnaires and assessments and sometimes video. The varied format makes the day more interesting and memorable and facilitates enhanced learning. We provide comprehensive course materials and a course book that helps to capture points learned. During and at the end of the course, delegates are asked to consider and record which points they can apply to their workplace and which skills they may wish to develop further.
Q. How do you conduct a training needs analysis?
A. Simple training needs analysis (TNA) involves a meeting between us when we will visit you at your office to discuss staff roles, known skill gaps and to then discuss and make recommendations on the most appropriate training or development programme. If skill gaps are not known, or a more detailed TNA is required, we can work with you to identify or confirm the specific skills and capabilities required for each job role.
This will be followed by a skills audit (various methods) and analysis which will be presented back to you as a written Gap Analysis with training priorities and recommendations. For this more detailed TNA we would wish to discuss a reasonable fee for our time. Should the training need fall within our area of expertise we will offer to prepare a proposal and estimate for training delivery. This does not commit you in any way. If any training needs do not fall within our area of expertise we will be honest and tell you so. Sometimes we can put you in touch with partner companies working in different areas, for example, health and safety.
Q. Your web site mentions ‘free’ training needs analysis. What does this include?
A. This refers to the more simple TNA described above.
Top of Page | Printer Friendly Page | Recommend This Site
|
