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Training and Development Solutions - Training Courses

Please find below a list of all of our training courses. Training is available across seven main areas: credit and finance, customer care, human resources, management, marketing, professional development and sales. To view the course description, fees, dates, locations and client testimonials click on the course title or to search for a course that is specific to your area of interest use the search box below.

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Table displaying the results from the course search.
Course title
Achieving Sales on the Telephone
Advanced Negotiation Skills
Advanced Sales Development
An Introduction to Management and Leadership
An Introduction to Marketing
Assertiveness Skills
Building High Performance Teams
Business Planning
Cash Collection by Telephone for Commercial Credit
Cash Collection by Telephone for Consumer Credit
Closing Skills
Communication Skills
Communication Skills for Managers
Conducting Successful Meetings
Converting Enquiries into Sales
Customer Care - Delivering a First Class Service
Customer Relationship Management
Developing Effective Telephone Skills
Diversity in Recruitment and Selection
First Line Sales Management
Handling Conflict in the Workplace
Handling Customer Complaints
Handling Difficult People and Situations
Handling Telephone Rage
High Impact Presentation Skills
How to Deal With Recruitment Consultants
Influencing Persuading and Negotiation Skills
Interview and Selection Skills
Interviewing Techniques for Managers
Key Account Management
Management and Leadership Skills for Supervisors
Managing and Improving Customer Service Process
Managing Commercial Credit Risk
Marketing in Practice
Maximising Sales while Minimising Risk
Motivating Others to Perform
Negotiation Skills
Negotiation Skills for Managers
Presentation Skills
Professional Written Communication Skills
Project Management
Questioning and Listening Skills
Recruitment and Selection for Beginners
Setting Objectives and Performance Management
Strategic Recruitment and Retention
Stress Management
Successful Selling Skills
Territory Management
Time and Priority Management
Train the Trainer
Understanding Credit Management
Understanding Financial Statements
Working in Teams

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