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Training and Development Solutions - About Us
Training and Development Solutions is a UK training provider delivering open, in-house and bespoke customer care, professional development, management, marketing, sales and human resources training for all types of organisations.
The company was founded in 2000 by Mark Pickford with the specific aim of working with clients to build a relationship that allows both parties to develop a better understanding of one another, delivering solutions that clients want. As a result of continued growth, Dr. David Cooper joined the company in 2003 and Ruth Lees joined in 2004.
Between them they have many years experience of designing and delivering high quality, interactive training programmes for many different types of organisations.
Recent Assignments:
- Designed and delivered a 'appraisals' training programme for one of Eupope's largest financial institutions based in the UK.
- Designed and implemented a sales training programme for the new sales force of a generic pharmaceutical company. The programme included all the elements of the sales cycle and the key skills required to sell successfully in this environment.
- Reviewed, amended and implemented a sales training programme for 60 field based sales staff taking into account different levels of experience. All members of the sales teams would enter the programme at the appropriate level and complete the programme within 3 years.
- Designed and delivered a business planning programme for a pan-european pharmaceutical company specifically to train representatives to focus on quality calls and not call rate.
- Conducted training needs analysis and designed a training programme for a major UK plc to introduce a team culture throughout the organisation.
- Conducted training needs analysis for a FTSE 100 company and subsequently developed a training programme designed to improve skill sets throughout the organisation.
